ATTENTION: For appointments conducted via telemedicine (Doxy.me), refer to the links below. Instructions are also available in your patient portal. If you would like to be seen in person, we are offering socially distanced in office appointments on a limited basis.

Telemedicine Instructions:

Jaime Nelson: https://doxy.me/nelsonpsychnp

Kendall Altaffer: https://doxy.me/altaffer

Maggie Gorski: https://doxy.me/psychnpmaggie

Mirella Huie: https://doxy.me/mirellahuie

Jonathan Prokop: https://doxy.me/npjonathan

Sabrina Watkins: https://doxy.me/npwatkins

Meredith Langguth: https://doxy.me/meredithlangguth

Zack Lazar: https://doxy.me/zacklazarpmhnp

Martha Mefferd: https://doxy.me/mefferd

Sarah Matthews: https://doxy.me/sarahmatthews

Blake Grant:  https://doxy.me/blakegrant1778

Katherine Churchill:  https://doxy.me/balconeswaitingroomkc

Click the link above for your provider to go to their virtual waiting room. Once in the waiting room, enter your name so your provider will know who is waiting to be seen. Please be in the waiting room prior to the time of your scheduled appointment. This will help with timing for patients who have appointments after you. Remember, the virtual waiting room is just like a waiting room, in that you may need to wait for the provider to finish with a previous patient. If you are not connected right away, do not assume it is a technical issue. If you have been in the virtual waiting room for 10+ minutes and you would like to verify your appointment or find out if there is a technical issue, feel free to message your provider through Doxy.me or contact our office. DO NOT leave the virtual waiting room until you have finished your appointment.

SCHEDULE

If you are an established patient and would like to schedule an appointment, you can access scheduling through your client portal, email admin@balconespsych.com or call our main number at 512-807-0640.

BILLING

If you would like to submit a payment online click here - pay online. Or you can call us at 512-807-0640, extension 104.

REFILL REQUESTS

If you need a refill between appointments, please let us know. You can email us at refills@balconespsych.com or leave us a voicemail at 512-807-0640. Be sure to include the prescriber you are leaving the message for, the medication, dose and the pharmacy’s name and address. PLEASE DO NOT submit refill requests through your pharmacy.